Business Process Maturity: A Comparative Study on a Sample - download pdf or read online

By Amy Van Looy

ISBN-10: 3319042017

ISBN-13: 9783319042015

ISBN-10: 3319042025

ISBN-13: 9783319042022

Organisations face many demanding situations, which set off them to accomplish greater, and therefore to set up mature (or first-class) enterprise techniques. As they now face globalisation, better competitiveness, challenging shoppers, turning out to be IT probabilities, compliancy ideas etc., company technique adulthood versions (BPMMs) were brought to aid companies progressively examine and increase their enterprise techniques (e.g. CMMI or OMG-BPMM). actually, there are actually such a lot of BPMMs to select from that firms chance determining person who doesn't healthy their wishes or one in every of substandard caliber. This ebook offers a research that distinguishes approach administration from approach orientation as a way to arrive at a standard figuring out. it is usually a class research to spot the aptitude components and adulthood kinds of sixty nine current BPMMs, to be able to boost the root of obtainable BPMMs. finally it provides a variety research to spot standards for selecting one BPMM from the huge choice, which produced a unfastened on-line choice instrument, BPMM Smart-Selector.

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In: Poels G (ed) Enterprise information systems of the future. CONFENIS 2012, LNBIP 139. Springer, Berlin-Heidelberg, pp 182–189 C1—Other publications in international conference proceedings: • Van Looy A, De Backer M, Poels G (2010) Which maturity is being measured? A classification of business process maturity models. In: Van Dongen BF, Reijers HA (eds) Proceedings of the fifth SIKS/BENAIS conference on enterprise information systems. Eindhoven University of Technology, Eindhoven, pp 7–16, 16 Nov 2010 • Van Looy A, De Backer M, Poels G (2011) Questioning the design of business process maturity models.

Org/scc. Accessed 23 April 2010 Armistead C, Machin S (1997) Implications of business process management for operations management. Int J Oper Prod Manag 17(9):886–898 Aryee G, Naim MM, Lalwani C (2008) Supply chain integration using a maturity scale. J Manufact Tech Manag 19(5):559–575 Attaran M (2004) Exploring the relationship between information technology and business process reengineering. Inf Manag (41):585–596 References 41 Attaran M, Attaran S (2004) The rebirth of re-engineering: X-engineering.

E. issue 2. After defining the main concepts in our research, we will start by comparing the business process capability areas, which are core, and add other design characteristics afterwards. By first comparing the capability areas, we tend to create a BPMM classification allowing a meaningful distinction among the many BPMMs. With the comparison of additional characteristics, we tend to provide selection advice by means of a BPMM decision tool that helps users choose a BPMM that best fits their needs.

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Business Process Maturity: A Comparative Study on a Sample of Business Process Maturity Models by Amy Van Looy

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