Changing Behaviour at Work: A Practical Guide by Charles J. Cox, Peter J. Makin PDF

By Charles J. Cox, Peter J. Makin

ISBN-10: 0415323037

ISBN-13: 9780415323031

Issues of expenses, caliber, productiveness and attendance, essentially stem from undesirable behavioural styles inspired in the association. to avoid and deal with those difficulties, a behavioural method of dealing with humans is frequently the best. This dynamic textbook illustrates how behaviour research concept can be utilized to change how humans behave within the place of work. It takes a hugely useful examine administration options, exhibiting how managers can determine, degree and learn bad behaviour. utilizing genuine lifestyles case learn examples to teach the implementation of powerful switch thoughts, the authors examine a variety of events from behavioural self-management, to altering the behaviour of enormous groups.  themes lined contain: background of behavioural idea and psychology conventional ways to administration self-management dealing with teams organizational point administration. offering a theoretically grounded but hugely useful viewpoint, this crucial textbook is a necessary buy for all these trying to know how to regulate humans and corporations extra successfully.

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Example text

When public attitudes about such invasions are surveyed the outcome is very clear – between 70 per cent and 80 per cent say they are against such acts. Yet every newspaper editor knows that sales will rise considerably if they print such material! The second problem is that there is considerable evidence to 20 TRADITIONAL APPROACHES TO MANAGEMENT show that the relationship between attitudes and behaviour is more complex than a simple ‘attitudes cause behaviour’. Attitudes and behaviour appear to be interrelated.

It is far more likely that they will describe their behaviour as being determined by them reacting to the demands of the situation. ’ Or ‘if I leave a gap in front, the driver behind gets annoyed’. These explanations see the behaviour as being caused by external, rather than internal, factors. The person sees themselves as responding to the demands of the situation, rather than their behaviour being driven by internal factors. 18 TRADITIONAL APPROACHES TO MANAGEMENT Which of these alternative explanations is correct?

28 Chapter 3 The behavioural approach to management In the previous chapter we noted how there is a pervasive tendency for people to attribute the causes of other people’s behaviour to ‘internal’ factors, such as personality and attitudes, and to underestimate the influence that the situation has upon behaviour. But, as we saw in Chapter 1, the problem with this ‘layman’s view’ of the causes of behaviour is that it is not very useful if you are trying to get people to change their behaviour. If behaviour is ‘caused’ by personality then, in order to change someone’s behaviour, you have to change their personality.

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Changing Behaviour at Work: A Practical Guide by Charles J. Cox, Peter J. Makin


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