Beverly Kaye, Sharon Jordan-Evans's Love 'Em or Lose 'Em: Getting Good People to Stay (3rd PDF

By Beverly Kaye, Sharon Jordan-Evans

ISBN-10: 1576753271

ISBN-13: 9781576753279

With substitute expenses excessive and start-up time serious, worker retention is extra worthy than ever. This best-selling advisor presents 26 recommendations to maintain gifted staff chuffed and effective. bringing up learn and event with dozens of agencies, the authors current many examples of ways contemporary businesses have utilized their retention recommendations and elevated their retention premiums. The chapters are prepared alphabetically, from "Ask" to "Zenith." every one bankruptcy contains a sequence of to-do lists, corporation examples, and an "alas" tale drawn from the authors' own studies. This version good points new counsel and to-do lists, new tales, and extra examine from the media and from the authors' personal huge database. There also are 3 new appendices: a troubleshooting consultant, a consultant to asserting "thank you" within the office, and a analyzing crew advisor.

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Additional resources for Love 'Em or Lose 'Em: Getting Good People to Stay (3rd Edition)

Sample text

S. 4 The commander asked every sailor on his ship the following questions: • Where are you from? • Why did you join the navy? • What’s your family situation? • Is there anything the navy can do to help your family? • What do you like most about the Benfold? • What do you like least? • What would you change if you could? “Getting to know my crew as individuals did more than generate innovations and process improvements. It was also an important discipline for me. Getting to know someone as an individual prevents you from zoning out when they’re talking.

Note that most of the proven strategies are within your control. ✓ If you manage managers, hold them accountable for hiring and keeping good people in the organization. Establish clear expectations, and measure results. ✓ Do just one thing. Choose a chapter in this book and try a strategy. See how it works. Modify and adapt it to fit your needs. Then try another. BOTTOM LINE The retention buck really does stop with you. We are not ignoring the impact of senior management, organization policies, and individual employees’ attitudes and actions.

Retention is essentially an individual activity, not a group activity. BOTTOM LINE Stop guessing what will keep your stars home and happy. Gather your courage and try this with the employees you want to keep. Set aside time to start the dialogue. Don’t guess and don’t assume they all want the same thing (like pay or promotion). Schedule another meeting if they need to think about it for a while. This may be the most important strategy in this book. Asking will not only make your talented people feel valued, but their answers will provide the information you need to customize strategies to keep each of them.

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Love 'Em or Lose 'Em: Getting Good People to Stay (3rd Edition) by Beverly Kaye, Sharon Jordan-Evans

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