Profiles in performance : business intelligence journeys and - download pdf or read online

By Howard Dresner

ISBN-10: 0470408863

ISBN-13: 9780470408865

Too many businesses put money into functionality administration and company intelligence initiatives, with no first constructing the wanted stipulations to make sure good fortune. This ebook focuses upon a number of decide upon agencies and contains a sequence of in-depth case studies.

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In the final analysis, this company (which no longer exists) would have fared better had it fostered a culture of cooperation and Chapter = c01 Date: Sept 11, 2009 Time: 10:49 am 16 Performance-Directed Culture conflict resolution. So, while this sort of cutthroat environment is rare, there is a bit of it in many organizations. Conflict Resolution: Level Two At this level management weighs in on some important issues and drives the resolution of some conflicts (or tries to). Sometimes it succeeds but often it merely creates the illusion of reconciliation.

I think caring is a big shared value. ” Bringing Everything Together Brooke Barrett understands clearly the challenge she and her brother face in bringing together such a diverse group of people to take DHG to the next level. “It’s a challenge in any company,” she says. ” “Since we recapitalized the company, though, we have a lot at stake,” says Barrett. “We can’t wait, we must make fast decisions and we must hold people accountable. But we also have to be clear about what we hold near and dear .

Instead, people rely on other, more informal, sources of information or they rely upon experience or intuition (better known as guessing) or anecdotal information from colleagues or various publications. Common Trust in Data: Level Two In this scenario, data is available and (generally) trusted within specific functions, for example, Finance. However, differing views of data, as supported by various stove-piped systems, cannot be easily reconciled. Chapter = c01 Date: Sept 11, 2009 Time: 10:49 am 18 Performance-Directed Culture Management frustration with this status quo may lead to an IT-driven data warehouse project—without resolving the underlying business conditions that created irreconcilable data views.

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Profiles in performance : business intelligence journeys and the roadmap for change by Howard Dresner


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