By Akira Ishikawa, Tai Nejo
While interpreting 7-Eleven Japan's complex and cutting edge administration type, the authors of this learn spotlight the life of the "integrated info system". this is why of the most important function it performs not just in forming this firm's company process but additionally in constructing its sensible thoughts for logistic help, promotion and shop operations. The authors discover the built-in details procedure, an emblem of the competitiveness of 7-Eleven Japan.
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Additional resources for The Success of 7-Eleven Japan
From regional offices to headquarters, information was transmitted by a common carrier leased line. Due to this distributed processing, risks in times of trouble were avoided. In addition, the lead time from ordering to delivery was shortened drastically because of the establishment of the network with vendors. In the 1980’s, a new system of an order ledger, a new model of terminal seven, and on-line accounting systems were created. Thus the first integrated information system was further improved.
7-Eleven Japan has built up a stronger information system by utilizing “technological progress” provided by ISDN line prior to other competitors. This clearly shows its excellent foresight and progressive spirit. Cultivation of New Customer Bases by the Information System The fourth integrated information system contributed not only higher efficiency in order placement and in the development of new products. ’s other “service based business”. Utilizing the information system expanded further after the introduction of the fourth integrated information system capable of handling huge amounts of information.
In addition, the lead time from ordering to delivery was shortened drastically because of the establishment of the network with vendors. In the 1980’s, a new system of an order ledger, a new model of terminal seven, and on-line accounting systems were created. Thus the first integrated information system was further improved. With the employment of the first integrated information systems connecting all chain stores, 7-Eleven Japan was to expand and open many new stores. Therefore, 7-Eleven Japan established itself in the dominant position of the convenience industry even at that developing stage.
The Success of 7-Eleven Japan by Akira Ishikawa, Tai Nejo